Shipping & Returns

Shipping


We can ship Letter Cases to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.All shipments are sent via USPS Priority mail for domestic U.S. orders. International orders will be sent via USPS First Class mail or USPS Priority mail if you choose to upgrade your shipping speed.

Every order that comes in is handled with the utmost respect and care. We do our best to ship all orders the same day they're received, but please excuse us if we need a day or two to get it out the door.

 

Returns Policy

You may return your new, unopened case within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 3 - 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.